You have
10 minutes time to REPORT a BAD tool , in other way the REPORT button
will disappear and show "Expired" , after that you dont have rights to
complain about that tool anymore.
click
on the card to see it,have 5 Minutes to check the card after you open
it before timesout, if you dont open the card before 12 hours you will
not be able to check after. we do not refund valid card